TXT Banking: bank anytime, anywhere, straight from your mobile phone
TXT Banking is totally mobile banking
It doesn't matter where you are or what you're doing. If you can send and receive text messages, you can:
- Check all your account balances.
- Transfer funds between your accounts.
- Check your Term Deposit balances, interest rates and maturity dates.
- Check your loan account balances and their current annual interest rate.
Easy to use
TXT Banking is available through both the Telecom and Vodafone mobile networks. And it’s easy to use – see our simple guide (PDF 46KB) to find out how.
No monthly fee – plus your first month’s texts are free!
To get you comfortable with using the service, the first month is absolutely free. After that, texts cost just 50c each (charged monthly in arrears to your PSIS account) and there's no monthly fee – so you only pay for what you use.
Sign up for TXT Banking today
If you've got a mobile phone and would like to register for TXT Banking, drop into your local branch or call us today on 0800 AT PSIS (287 747).
Frequently Asked Questions
- Who can use TXT Banking?
-
All PSIS customers registered for the service. If under 18, the child's account signatory(ies) must sign an Indemnity Form with PSIS.
- How do I register?
-
- Drop into a branch.
- Bring your mobile phone.
- Complete the application.
- How much does TXT Banking cost?
-
It's free to register and there's no regular facility fee, but each message costs $0.50. The cost of these messages is charged to your PSIS account monthly in arrears on the 26th of each month. Charges for messages exclude any PSIS transaction fee exemptions and special pricing or promotional offers from your cellular provider.
- Why do messages to PSIS cost more than texts to my friends?
-
Because the message is being sent to a business (PSIS) as a request for a service, rather than for personal communications.
- Can my phone account be billed for any message costs?
-
If you're not registered for the service or you've exceeded your daily message or transfer limit and your service has been disabled, your phone account may be billed for each message you send.
- Is the $0.50 charge in addition to any call charges by my cellular provider?
-
No, but your cellular provider may review their position on this at any time.
- How quickly should I receive a response after I send a text?
-
Mostly within 10-20 seconds, but due to the vagaries of text messaging, it may take longer but shouldn't exceed one minute.
- If I have a problem, who do I contact?
-
For all PSIS account queries, call PSIS on 0800 AT PSIS (0800 28 7747). For any questions relating to the Telecom network, call Telecom on 0800 651 000 from your landline or *123 from your mobile. For any questions relating to the Vodafone network, call Vodafone on 0800 800 021 from your landline or 777 from your mobile.
- Do I need a special phone to use TXT Banking?
-
All you need is a two-way text capable mobile phone, and to be within your cellular provider's coverage area.
- Do I need a special Access Code or Password?
-
No, but you will need to register for the service with PSIS. Call 0800 AT PSIS to find out how.
- Can I access TXT Banking from overseas?
-
No, the service is only available within New Zealand.
- What can I do with TXT Banking?
-
- Check all account balances.
- Transfer funds between accounts.
- Check Term Deposit balances, interest rates, and maturity dates.
- Check loan account balances and their current annual interest rate.
- Stop access to the service.
- Request a help message on how to use the service.
- Is there a limit on the number of messages I can send each day?
-
At the time you register for the service we'll agree with you what the maximum number of messages should be.
PSIS is not a registered bank, but a very co-operative co-operative.
Interest rates are subject to change. All deposits are secured by First Ranking Stock and rank equally with all existing deposits with PSIS Limited. An Investment Statement and a current registered Prospectus are available from any PSIS branch or can be downloaded here. For all lending products, PSIS Limited lending and insurance criteria, and fees apply.
